Scammers Are Calling: Don’t Fall for It

Recently, Kazakhstan faced a major data leak — information about over 16 million citizens became publicly accessible.

Such incidents highlight the critical importance of data protection and cybersecurity awareness.

🚨 New Fraud Scheme

Scammers increasingly target children and teenagers, pretending to be employees of eGov (Gosuslugi), banks, or mobile operators.

Their goal is to obtain SMS codes, passwords, or other confidential information.

The risk increases if a child’s account is linked to a parent’s account, as this may lead to theft of banking data and personal information.

📞 What to Do If You Receive a Suspicious Call

1. Hang up immediately.
2. Follow QazCloud’s recommendations:
   • Block the number that called you;
   • Contact customer support only through:
     • the official number listed on the website;
     • the mobile app;
     • the “Contacts” section of the official website;
   • Report the attempted fraud.

🔍 Check the Following

• The status of your bank accounts;
• Activity in your personal online accounts;
• Any suspicious or unauthorized actions.

🚫 NEVER share:

• Passwords or confirmation codes;
• Bank card numbers or CVV codes;
• Personal data or ID numbers;
• Account or loan information.

🔐 Data Protection Tips

• If you suspect a data leak, temporarily block access to your credit;
• Regularly update passwords and enable two-factor authentication;
• Review app permissions and access settings;
• Teach children that bank and eGov employees never ask for passwords or codes.

⚡ Remember: data security starts with awareness.

Stay alert and protect your digital identity — together with QazCloud.